AllCurrency.IO - Contact Us

What is a multi-currency account and how does it work?

A multi-currency account allows you to hold, send, and receive money in multiple currencies under a single profile. This is especially useful for international users who deal with clients, partners or family in different countries.You can switch between currencies instantly, avoid unnecessary conversion fees, and make or receive transfers in the currency of your choice.

How to Set up your first transfer?

Getting started is simple:

Register your account and complete verification.

Choose the currency and amount you want to send.

Enter recipient details and confirm the payment method.

Review and send — your transfer will be processed securely and tracked in real time.

You will receive a confirmation with a transaction ID once the transfer is submitted.

How do I receive money through the platform?

When someone sends you money, you'll be notified via email or inside your dashboard.

To receive the funds:

Log in to your account.

Confirm the transaction ID (provided by the sender).

If required, complete a simple verification step.

Once confirmed, the money will be credited to your balance or forwarded to your chosen withdrawal method.

How secure is my account and payment information?

We use industry-standard encryption and security protocols to protect your data and transactions.

All accounts go through KYC verification, and every transaction is monitored for compliance and fraud protection.

Your privacy and security are our top priorities.

Why do you need my personal data and how is it used?

We collect your personal data to comply with legal requirements, including international KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations.

This information helps us verify your identity, prevent fraud, and ensure that our platform is not used for illegal activities. It’s a standard requirement for all regulated financial and payment service providers.

All data is processed in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

We only collect the minimum information needed, and we never share your data with third parties unless required by law.

Your data is stored securely, encrypted, and handled with full transparency. You can always access, update, or request deletion of your personal information in your account settings or by contacting support.

Contact Us

Leave a Message

What do you wish to know?